Refund policy
QC Naturals – Return & Refund Policy
At QC Naturals, your satisfaction is our priority. We take great care in delivering fresh, authentic, and quality products.
✅ Returns
-
Due to the nature of food products, we do not accept returns once the seal is broken or the product is opened.
-
Returns are only accepted if:
-
The product was delivered damaged, leaked, or tampered.
-
The product is incorrect (different from what you ordered).
-
In such cases, please contact us within 48 hours of delivery with photos of the product and packaging.
✅ Refunds & Replacements
-
If your claim is approved, we will offer either a replacement or a full refund (including shipping charges, if any).
-
Refunds will be processed to your original payment method within 5–7 working days.
-
For Cash-on-Delivery orders, refunds will be issued via bank transfer or store credit.
❌ Non-Returnable/Non-Refundable Items
-
Opened, partially used, or damaged products due to customer mishandling.
-
Products reported for return/refund after 48 hours of delivery.
📞 Need Help?
For return or refund requests, please reach us at:
Email: support@qcnaturals.com
WhatsApp/Call: +91-9640930294